Support & FAQ

  1. Why make it in Michigan?
  2. Is dual flush easy to install?
  3. Can I keep my same toilet?
  4. How does the dual flush valve Work?
  5. What toilets will the Select A Flush dual flush conversion kit fit?
  6. I have installed my dual flush valve and it seems to be leaking
  7. Will a rinse cycle on your dual flush valve be strong enough to flush down a little toilet paper?
  8. My second stage of my dual flush valve “pops” up just after I operate the rinse cycle
  9. Post Installation instructions

Why make it in Michigan?

Michigan has a wonderful talent base and manufacturing capacity. From mold design and manufacturing to the most efficient and green packaging companies are thriving here and ready to produce value above and beyond offshore sourcing.
We want to shout that great water saving products can be produced and marketed profitably right here in the heart of fresh water country.

Is dual flush easy to install?

The average homeowner with just a few tools can install our valve in under one half hour. We have pictures and installation instructions as well as in our package.

Can I keep my same toilet?

Yes, Select A Flush will fit into most two piece toilets and is designed to work with your existing toilet.

How does the dual flush valve Work?

This is the beauty of Select A Flush. Our product will include a flush handle and assembly that when installed simply push the lever to the out side of the tank for a rinse flush, or toward the inside of the tank for a full flush when needed. Now, everyone can save water one flush at a time, without sacrificing the performance of a full flush by using bricks or water bags.

What toilets will the Select A Flush dual flush conversion kit fit?

Select A Flush dual flush conversion kit fits most existing two piece toilets. Save water on 1.6 gallon and larger toilets with left and right hand front facing levers. It will not fit on toilets with handles on the side of the tank at this time. We also require:

For the Valve

  • 7/8″ clearance from the edge of the tank to the edge of the currently installed flush valve.
  • 12″ of height from the inside bottom to the inside top of the tank. If your tank lid is hollowed with more depth you may subtract that for the 12″, most have an additional 1/2″ clearance.

For the Handle

  • 1 3/8 ” clearance is needed from the inside of the tank to the center of the flush lever hole.
  • Handle must be front facing on the left or right hand side of the tank.

I have installed my dual flush valve and it seems to be leaking

Select A Flush dual flush seals are highly engineered and designed to provide years of trouble free service and water savings. The most frequent reason the dual flush valve leaks is due to following 3 reasons:

  1. The chain strap is to tight causing the upper float too not seat. Solution: Loosen the strap until the chain is slightly slack when valve is in the at rest position.
  2. The valve stem nut is leaking at base of valve. Solution: Tighten the stem nut to a VERY tight position so the stem seal is compressed and not able to leak.
  3. The float seals are not installed correctly or have been disrupted during shipping and installation. Solution: Make sure the float seals are flat and on the outside as well as the insideof the float seal land. Run your fingers along the edge to check for a good fit

Will a rinse cycle on your dual flush valve be strong enough to flush down a little toilet paper?

Yes, in fact, the rinse cycle will take care of toilet paper, flushable feminine products and flushable diaper wipes.

My second stage of my dual flush valve “pops” up just after I operate the rinse cycle

  • Adjust the water level in the tank so it is about 1″ or less below the Select A Flush overflow tube. Test the rinse flush three times. If that does not fix it proceed to the next step.
  • Reduce the fill pressure by turning down the water fill valve at the wall below the toilet so the fill valve will cause less turbulence inside the tank. Test the flush three times. If that does not fix it proceed to the next step.
  • Is the tank level?
  • Is the bottom float seal installed correctly?
  • If all of the above does not solve your problem – add a small weight in the bottom float behind the seal- one or two stainless steel washers should be sufficient.

Note: We have had some popping issues related to the Hydroclean Fill Valve by MJSI Inc. This is a great valve to use, however it does create a lot of turbulence in the bottom of the tank and in some cases the jet will push water directly against the bottom of the second stage float forcing it to pop. We have solved these problems by raising the water level, adjusting the jet to aim in another direction and in some cases adding a small weight in the bottom float behind the seal a stainless steel washer will do the trick just fine.

Please feel free to e-mail us and tell us you problem we want to hear and solve all issues. You can reach us at: support@dualflushkit.com

Post Installation instructions

Before you Install Select A Flush

Remove the tank, check that the flush handle will fit your tank and that the lever extension is long enough. The tank must meet the following criteria:

  1. Your handle must be front facing on the left or right hand side of the tank.
  2. 12″ of height is required from the inside bottom to the inside top of the tank.
  3. 7/8″ clearance is required from the edge of the flush drain hole to the edge of the tank.

    We suggest that you start installation by removing the original toilet handle and installing the Select A Flush handle. Check to make sure the tank lid will close and there is no interference with our lever assembly.

Post Installation Adjustments and Troubleshooting

After you have successfully installed your Select A Flush dual flush conversion kit some final adjustments may be necessary.

  1. The water level in the tank needs to be high enough to keep the lower float from “popping” during the rinse flush. Adjust the water level in the tank until the lower float remains closed during the rinse flush. We have found in most cases that the water level should be from 3/8th of an inch to 2″ below the overflow hole. You can continue to reduce the level until the lower float pops (or toilet stops flushing properly) then raise it ΒΌ”.
  2. It is important that the refill water be directed through the hole in the stem cap. Make sure that the refill tube is secured through the small hole. The water fill valve must be in good working order and not leak into the tank bypassing the stem cap hole.
  3. When reinstalling the tank, it should be as level as possible.